Refund and Cancellation Policy

At Explyra, we are committed to ensuring our customers have a clear understanding of our policies regarding payments, cancellations, and refunds for our courses, certifications, and events.

1. Cancellation Policy

1.1 Course Cancellations by Participant

Participants may cancel their enrollment in a course or certification program subject to the following conditions:

• More than 7 days before start date: Full refund of the course fee.
• 3 to 7 days before start date: 50% refund of the course fee.
• Less than 3 days before start date: No refund will be issued. However, you may request to reschedule to a future batch, subject to availability and a rescheduling fee.

1.2 Cancellation by Explyra Consulting

Explyra reserves the right to cancel or reschedule any course or event due to insufficient enrollment, instructor illness, or force majeure events. In such cases:

• Participants will be notified immediately.
• A full refund of the paid amount will be processed.
• Alternatively, participants may choose to transfer their registration to a future date at no extra cost.

2. Refund Policy

All refund requests must be submitted in writing via email to our support team.

• Refunds are processed within 7-10 business days from the date of approval.
• Refunds will be credited back to the original method of payment used during the transaction.
• Any transaction charges or taxes deducted by the payment gateway may not be refundable, depending on the payment provider's policy.

3. Payment Terms

Full payment for courses and certifications is required prior to the commencement of the program unless a valid installment plan has been approved in writing by Explyra.

4. Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at:

Explyra
Email: [email protected]
Phone: +91-9990071450